ABOUT
A story-based, artist run clothing brand offering hand crafted / hand printed goods and accessories, in limited quantities. All influenced by the collection of characters and their stories.
FAQ / HELP
WHERE IS MY ORDER AND HOW DO I TRACK IT?
Your package will generally ship 2-3 business days within order being placed. If located in the USA the package should arrive after 4-6 days after notification of shipment. International orders will vary.
DO YOU SHIP INTERNATIONALLY?
Yes we do! Shipping cost will vary depending on weight of order and destination. Feel free to email us if you have any questions relating to shipping.
HOW CAN WE SELL BIGSHOT ROBOT IN OUR STORE?
If you would like to buy wholesale from us please send business inquiries to mail@bigshot-robot.com
(Please provide info on your store including locations and what other brands you sell.)
WHAT FORM OF PAYMENTS DO YOU ACCEPT?
We accept Visa, Mastercard, American Express, and Discover payments via Paypal.
WHAT ARE YOUR SHIRT SPECIFICATIONS?
We print on thin, slim-fit shirts. Measurement size chart is below.
| S | M | L | XL | |
|---|---|---|---|---|
| W | 18 | 20 | 22 | 24 |
| L | 28 | 29 | 31 | 32 |
WHAT IS YOUR RETURN/EXCHANGE POLICY?
Currently we can only honor exchanges within 15 days of the original purchase date and must be returned in new condition (not washed or worn), and we will only exchange do to a sizing conflict or faulty product. Please contact us first to arrange your exchange. Please note that we do not cover any postage charges that may incur when returning items.
WHAT ARE YOUR PLANS FOR THE FUTURE?
In the future you can expect us to release larger collections with fresh new characters as well as additions to the stories, and other items such as snapbacks or art prints. We will keep you up to date with what’s going on with the brand and you can keep track through our tumblr, facebook, or twitter.
MY QUESTION STILL WASN'T ANSWERED. HOW DO I CONTACT YOU?
You can email us at mail@bigshot-robot.com
